Returns & Warranty Policy

📄 Sheer Luck Tactical – Returns & Warranty Policy | Tactical Gear Customer Support

At Sheer Luck Tactical, we stand behind the reliability of our gear. Whether you're buying flashlights, EDC tools, or gun cleaning mats, we want you to shop with confidence. Here's everything you need to know about our returns and warranty process.

📦 Return Policy – 30-Day Satisfaction Guarantee

We accept returns within 30 days of delivery on all unused items in their original packaging.

To qualify for a return:

  • Items must be unused and in new condition

  • Must include all original packaging and accessories

  • Customer is responsible for return shipping unless the item was defective or incorrect

To initiate a return: Contact us at [insert support sheerlucktactical@gmail.com with your order number and reason for return. We'll respond with next steps and return instructions. Fast and fair—just how it should be.

🛠️ Warranty Coverage – Manufacturer Defects

We honor manufacturer defects reported within 7 days of delivery on all non-Olight products. If your item arrives damaged or defective, let us know—we’ll make it right.

Email sheerlucktactical@gmail.com with:

  • Your order number

  • Description of the issue

  • Clear photos of the product and any damage

We’ll review your case and provide a resolution—either a replacement, refund, or assistance with the manufacturer’s warranty.

🔦 Olight Warranty – Lifetime Guarantee

All Olight tactical flashlights sold by Sheer Luck Tactical include a limited lifetime warranty directly from Olight. For warranty claims, visit https://www.olightstore.com/ to start the process.

Need help? We're happy to assist.

đź“« Still Have Questions?

Reach out to our support team at sheerlucktactical@gmail.com. We’re here to make sure your tactical gear works as hard as you do.

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